• ISO27001:2022 certification in place.
  • Mature Information Security Management System (ISMS) deployed.
  • Data privacy and protection policies, procedures and templates in place.

Data Protection

  • Customer data is stored within Amazon AWS (US-East-1, US-East-2 and US-West-2) and DigitalOcean (New York (NYC1 and NYC3) & London (LON1)) data centres.
  • Data is encrypted in transit (TLS1.2 or above) and where appropriate at rest.
  • Customer data is logically segregated.
  • Automated backup procedures are in place.
  • Data retention controls are in place.
  • Business Continuity / Disaster Recovery plans in place.

Platform Security

  • Single Sign-On (SSO) support.
  • Multi-Factor Authentication (MFA) enforced where Single Sign-On (SSO) is not deployed.
  • Customisable password complexity, password length and idle-timeout settings.
  • Granular Role-Based Access Control (RBAC) access levels.

Application Security / Vulnerability Management

  • Formalized Software Development Lifecycle (SDLC).
  • Annual third party CREST approved penetration testing.
  • Regular Dynamic Application Security Testing (DAST) testing.

People Security

  • All staff receive information security and data privacy training at induction and periodically thereafter (at least annually). Training includes simulated phishing training.
  • Background checks are completed prior to employment. The process differs based on laws, regulations and local practices in different jurisdictions.

Corporate Security

  • Mobile Device Management (MDM) tooling deployed to secure and encrypt endpoints.
  • Endpoint security, behaviour analytics and threat hunting tooling deployed.
  • Data Loss Prevention (DLP) tooling deployed.
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